Enterprise apps are completely revolutionizing the way businesses work and how they interact with customers. For growing businesses, applications are important in meeting rapidly evolving needs of a workforce. However, some organizations still have trouble figuring out how useful these tools can be. Here are some of the reasons when businesses need to consider moving to an enterprise application.
Crucial Business Processes Are Taking Too Long
Every organization has different tasks for various processes and each of these processes requires a unique approach. They also require an appropriate amount of attention to prevent delays and to ensure that a business runs smoothly. If your staff is spending too much time on certain tasks more than others, it can delay operations.
Let’s take an accounting department as an example. Your accounting team may have their own standards and processes to resolve financial issues. But if they spend hours keeping track of paper based sales receipts and invoices, you need to consider how much time is being consumed by them. Similarly, if it takes employees ages to compile or resolve different financial data across various spreadsheets, perhaps your business would be better off with a system that cuts these tasks short.
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A single enterprise application can help you save time for crucial business tasks by unifying these operations under a single platform. Case in point are ERP (Enterprise Resource Planning) applications. An ERP app will help your staff make decisions faster by providing them a single source for accessing accurate and real time data from different integrated applications. Your team can always use the time they save to work on more tasks that have high value. Eventually, they will become more productive and be capable of reduce delays.
Tracking Sales Is Becoming Complicated
Your sales depend on how happy and satisfied your customers are. And when it comes to customer experience, information is power. The more you know about who your customers are and their preferences, the better can you scale your services. But when your prospect and existing customers start to increase rapidly, tracking communication starts to get troublesome. Perhaps your firm would do better with a system that allows staff to manage all of your clients under a single umbrella.
Until enterprise apps, information related to prospect clients was hard to track manually. Now with a Customer Relationship Management app, your staff can deliver support through the channels that your customers are using, segment your audiences into different categories and engage with them in real time. This may also include taking notes, assigning tasks to coworkers, and keeping track of historical conversations with a customer to serve them better at your fingertips.
Here is an example of how effective these apps can be. Let’s say that your CRM runs on the cloud and is accessible on mobile. It would allow sales executives to feed information on the application from wherever they are without the delay of reaching the workplace to do the same. This would solve two problems; it will bring accurate data into the system and it will prevent your staff from missing out on important information. Moreover, prospects and existing customers will be served better if information regarding them is readily available. Senior management will no longer have to request reports for how well the company’s sales are performing since all data regarding it will be integrated in the application.
Employee Information Is Not Readily Available
Managing employee information is another crucial task for businesses especially when it comes to human resource management. A firm’s HR team is usually seen working on spreadsheets and getting back to people via emails about time-off requests throughout the day. But as the company grows, tracking requests like these becomes too complicated and time consuming. Considering that the pace of business is faster now than ever before, your employees also will need immediate access to key data to make decisions, such as their remaining leaves of the year.
You may consider hiring more HR executives to accommodate your growing staff, but issues regarding data management, will remain the same. Managing everything from leaves to payroll is a monumental task for HR no matter whether staff numbers in the fifties or hundreds. Fortunately, there are enterprise applications that are specifically designed to help businesses out as they grow.
Organizations in such cases prefer to develop an Human Resource Management (HRM) app of their own which would allow HR teams to automate their processes so that they can focus more on company culture and strategic HR tasks. These tools are designed to automate and streamline most HR tasks which your staff can access and modify as needed. With such applications on cloud, web and mobile versions of an HRM app allow staff to take important HR actions without being physically present at the office. For example, your HR manager might be away from work, but he can still use the software on his smartphone to process a holiday request from an employee.
Moreover, as a centralized and powerful application, an HRM application can also enable a company to run HR operations for branch offices located at multiple locations. Employee information can be readily available from anywhere and requests can be made, processed, and tracked efficiently.
This year, many organizations are streamlining their processes, by moving towards web and mobile based enterprise applications. Providing an easier way for the team to collaborate, improve their problem solving skills, and giving them the ability to access information from anywhere motivates staff to do better which contributes to a company’s growth.
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