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Discussing the latest in the enterprise, mobile, web and social apps world.


The Future of Customer Support Apps & Services

The Future of Customer Support Apps

Cygnis Media Editor

Effective and timely communication with customers is the essence of every business. In this post, we will discuss the future of customer service applications & chatbots.

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Are we Headed into a future of Chatbots?

Are we Headed into a future of Chatbots?

Cygnis Media Editor

Do chatbots have a future in the larger scheme of things? A look at the benefits and limitations based on current adoptions gives a better idea about the potential of chatbots.

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